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The Non-Adherent Patient: Risk Control Strategies for Nurses
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Identify key risk management tools that nurses can incorporate into their practice to help promote patient adherence.

 Export to Your Calendar 5/3/2018
When: Thursday, May 3, 2018
10:00 AM
Where: Webinar

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Patient non-adherence can come in many forms: unwillingness to follow a course of therapy, repeated missed appointments, rejecting treatment recommendations, reluctance to take medications, refusal to provide information or chronic late payments. If left unchecked, such conduct may result in litigation. The objective of this presentation is to empower nurses with strategies to not only recognize these patient behaviors but also take steps to reduce the likelihood of malpractice claims. Using selected claim scenarios, RNs and LPNs/LVNs can examine their own current risk control practices in relation to the claims and losses experienced by their peers.

Objectives:

Understand the factors that determine patient adherence.
Recognize the role that the patient, external factors and providers play in patient adherence.
List the leading techniques for dealing with non-adherent patients.
Identify key risk management tools that RNs, LPNs/LVNs, and NPs can incorporate into their practice to help promote patient adherence.

 

Speakers:

Jennifer Flynn, CPHRM, Risk Manager, Nurses Service Organization (NSO)
Lynn Pierce, BSN, RN, CPHRM, Risk Control Director, CNA Healthcare

 

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This activity is eligible for CNE credit.  This activity for 1.0 contact hour is provided by Lippincott Professional Development and jointly provided by NSO.  Lippincott Professional Development (LPD) is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.




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