Workplace violence against nurses happens every day. In 2022, the rate of assaults in U.S. hospitals increased by 23%. A recent study of RNs found a significant proportion of nurses who cared for patients with COVID-19 experienced more physical violence and verbal abuse and had more difficulty in reporting the incidents to management. Workplace violence can be prevented, and nurses can lead the way.

Dr. Carissa Coleman and Dr. Kristine Williams from the University of Kansas School of Nursing are seeking nursing homes nationwide to participate in an NIH-funded research study testing a new online version of the evidence-based Changing Talk (CHAT) communication program.

CHAT educates staff about reducing elderspeak (infantilizing communication) and results in reduced behavioral symptoms and need for psychotropic medication for residents with dementia. The new online version (Changing Talk: Online Training (CHATO)) consists of 3; one-hour interactive online modules that provide flexible and accessible access for staff.

There is no cost, direct-care staff can earn 3 contact hours, and all staff get a Certificate of Completion.

Benefits to you, your staff, and your residents include:

• A person-centered approach.
• Education about elderspeak and better communication strategies.
• Reduction in resistiveness to care and other behavioral symptoms in residents with dementia.
• Reduction in the need for psychotropic medication.
• Convenient, online educational format for busy nursing homes.
• Qualifies for CMS dementia care training hours requirements.
• A free, nonpharmacological, evidence-based intervention is an excellent addition to a Quality Improvement Plan.

Please see their website to learn more about CHATO and view our training resources or

Access their Google drive to download our NEW pilot research and CHATO National Trial information.

If you're interested, please email Carissa Coleman at ccoleman3@kumc.edu.